What our Customers say...
Water Damage Testimonials
From the people answering the phones to the crews in my home I can not say enough good things about their work and customer service. The perfect people to trust to perform mitigation.
We had water damage unexpectedly and SERVPRO did a great job in cleaning it up and drying it out. They were very responsive and was able to control the situation to prevent mold buildup.
An elderly relative had extensive water damage in his bathroom from old water pipes that had been leaking over time. The ceiling collapsed in as well. This all happened while my relative was in hospital. The SERVPRO team sent someone out right away to assess the damage, work up a plan and coordinated with the insurance company. The team was professional, courteous, and highly responsive. The work was great and they cleanup up everything when they were done. As the commercial says, "like it never even happened."
Thanks for the quick response on a Saturday night from Julio. The SERVPRO team was out quickly to assist with our water loss.
Exceptional service. Very happy with the results. Thank you to the entire production team. And thank you to Tom for keeping us updated on the progress. 10 out of 10 service.
They came the same day! Excellent! The young men who came were courteous andprofessional.
SERVPRO Norwood and West Roxbury helped me this winter when I had a pipe break. A friend of mine suggested I call right away for SERVPRO. It was exceptional advice saving me money from potential damage. Michael was knowledgeable and knew exactly what to do, professional and answered all questions. Thank you for being prompt, providing contact numbers and always being available.
My hot water tank burst and flooded my basement. SERVPRO of Norwood and West Roxbury was the first to arrive on site. They quickly set up their equipment to begin extracting the water and minimize the damage. They were professional and respectful of my home.
My basement toilet drainage line backed up and flooded my finished basement. I called SERVPRO of Norwood and West Roxbury in the morning and they had a technician at my house that afternoon. Not only did they take care of the remediation of the sewage water but they also brought in their contractor to rebuild my basement, correctly. They were there to help me every step of the way. I did not have to worry about a thing. I would recommend SERVPRO of Norwood and West Roxbury to anyone that is dealing with water damage.
Michael did a great job cleaning our rugs. He was very professional and efficient.
I manage a liquor store in Newton. Our basement is about 3,000 square feet and had water coming in covering about 90% off the floor. Servpro came in on a Thursday and had all the water out before the end of the day. Great service, worked very fast, and great people.