As we continue to celebrate the holiday season it is important that we all do our best to do so as responsibly and safely as possible. The Baker Administration has set forth guidelines to follow for those of us where travel is unavoidable this Holiday Season. The following are FAQ to help residents of the Commonwealth better understand the requirements. 

10. I am a MA resident and I provide Critical Infrastructure Services.  I plan to go on vacation to Florida with my family. Do I need to quarantine when I return home from Florida?

• Yes. Workers who travel from Massachusetts for personal or leisure reasons cannot rely on the Critical Infrastructure Worker exemption upon return. You must either quarantine or satisfy the testing rule. Your status as a Critical Infrastructure Worker does not allow you to break quarantine—even to do that specialized work—following travel for personal or leisure reasons.
• Likewise, a Critical Infrastructure Worker who comes to Massachusetts for personal or leisure reasons cannot rely on the Critical Infrastructure Worker exemption upon arrival and must either quarantine or satisfy the testing rule.

11. I am dropping my child off at college in another state that is not considered lower risk. Do I need to quarantine when I come home?

• It depends. If a parent/guardian/family member is entering a non-lower-risk state only to drop off the student and then immediately leaves the campus and the state, then they would meet the exemption of transitory travel.  If they are staying overnight, then they are subject to the quarantine requirement upon return or must meet the testing rule.

12. I am entering Massachusetts but do not need to fill out the travel form because I meet an exemption. Do I need written documentation demonstrating that I meet the exemption criteria?

• No.

13. I am visiting my relative in Massachusetts. I live in a non-lower-risk state. I plan to quarantine in my relative’s home. Does my relative need to quarantine as well?

• No. You should stay in a separate room from your relative. However, your presence in your relative’s home does not require your relative to quarantine.

14. I am traveling to MA from a non-lower-risk state and do not meet an exemption criteria. I previously had COVID-19, I isolated pursuant to CDC guidelines and was released from isolation, do I still need to quarantine or meet the testing rule?

• Yes. You must quarantine upon arrival or meet the testing rule.
• If you took a test within 72 hours of your arrival and it came back positive due to your previous infection, you can use the positive test result plus a note from your doctor documenting your previous diagnosis and recovery to satisfy the testing rule.

15. Can international travelers get tested in another country before arriving?

• Yes, provided that they take a molecular (PCR) SARS-CoV2 test on a sample obtained 72 hours or less prior to arrival in Massachusetts that is authorized by their Government.

16. I am a MA resident and went on vacation to a non-lower-risk state. Can I get a test in that state 72 hours before I come home to avoid the quarantine requirement?

• Yes, provided the test meets the DPH specifications.

17. I am a MA resident and I am required to travel from MA to a non-lower-risk state at the direction of the Military. Do I need to fill out the form and quarantine when I come home?

• No. Massachusetts residents who go out of state for military work and then return back to Massachusetts meet the military exemption.

Visitors are strongly urged to obtain a negative result before traveling to Massachusetts.

1. Follow healthy hygiene practices
2. Stay at home when sick
3. Practice social distancing 
4. Use a cloth face covering (with some exceptions) in community settings when physical distancing cannot be maintained.

We will continue to share with you guidance from the CDC, EPA, FDA, Mass EEA, Mass EEC, Mass DESE, and OSHA and the Governor's office While the administration continues to work with Federal and Local agencies to insure the safety and wellbeing of the residents of the Commonwealth during this ongoing pandemic and now manage the delivery of the much needed aid. 

Also, we at SERVPRO of Norwood/West Roxbury know that not every community has access to the resources necessary to meet the strict cleaning guidelines to ensure a safe environment for our children. For those communities, we are here to help!

Certified: SERVPRO Cleaned

The Disaster Remediation Teams at SERVPRO of Norwood/West Roxbury are specialists in cleaning services and we adhere to the highest cleaning and sanitation standards. We are prepared to clean and disinfect your schools, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work of "normal daily cleaning". Call SERVPRO of Norwood/West Roxbury today for a free consultation - (781) 769-9125.

All of us here at SERVPRO of Norwood/West Roxbury want you and your loved ones to stay safe and know that we will make it through this together! Rest assured, we will continue to do our best to keep you up-to-date and informed!