As we continue to celebrate the holiday season it is important that we all do our best to do so as responsibly and safely as possible. The Baker Administration has set forth guidelines to follow for those of us where travel is unavoidable this Holiday Season. The following are FAQ to help residents of the Commonwealth better understand the requirements. 

1. Does this apply to students arriving from other States or foreign countries to attend college or university or boarding school? 

• Yes. The travel rule applies to all persons entering Massachusetts from any point of origin.  A student who enters Massachusetts from any place not included on the list of COVID-19 lower-risk States must quarantine for 10 days if the student cannot provide proof of a negative test result that meets the standards of the 72-hour test rule.

2. Does the rule apply to parents, guardians and family members who are dropping their students off for boarding school or college/university?

• Yes. If a parent/guardian/family member is entering Massachusetts only to drop off the student and then immediately leaves the campus and the state, then they would meet the exemption of transitory travel.  If they are staying overnight, then they are subject to the requirements of the travel order. 
• Parents, guardians, and family members who do not meet the transitory travel exemption and are coming into Massachusetts from any place other than a COVID-19 lower-risk State are required to either receive a negative test within 72 hours of coming into Massachusetts or quarantine for 10 days.

3. Where can I report concerns I may have about non-compliance with the order? 

• Individuals should contact the Massachusetts Department of Public Health or the Local Board of Health. 

4. If I develop symptoms but had a negative test what should I do?

• The 72-hour test is a diagnostic test that is a point in time clinical measurement. If you develop symptoms, you may need to be tested again and may need medical attention.

5. I received a call that I should go into quarantine because I was exposed to someone who tested positive for COVID-19. My test came back negative 3 days ago. Do I still need to quarantine?

• Yes. If you were exposed to someone known to be COVID-19 positive, then you are at increased risk of becoming positive and will need to quarantine for 10 days in your home state.

6. I had an antigen test which was negative, do I need to be tested again? 

• Yes, a negative antigen test must be confirmed by a negative result from an FDA EUA-approved molecular (PCR) SARS-CoV2 test on a sample obtained 72 hours or less prior to arrival in Massachusetts.

7. I plan to arrive in Massachusetts on, or before, July 31, 2020, do I need to fill out the travel form?

• No

8. I am traveling with my children from a non-lower-risk State. I took a test and have my negative result. Do my kids need a test for COVID-19 as well?

• It depends on each child’s age. If your child is 10 or younger, then the child does not need a test. If the child is 11 or older, then the child needs to be tested or will need to quarantine for 10 days, unless an exemption criteria applies.

9. I am a MA resident returning home after traveling to a state that is not considered lower risk.  I have proof of a negative test result on a sample taken before my out-of-state travel, and because I was out of state only for 48 hours, I am returning within 72 hours of the time the sample was taken. Can I use my negative test results taken before I left to satisfy the 72-hour testing rule and avoid quarantine?

• No, you must quarantine or obtain a new test upon return, unless you meet another exemption.

1. Follow healthy hygiene practices
2. Stay at home when sick
3. Practice social distancing 
4. Use a cloth face covering (with some exceptions) in community settings when physical distancing cannot be maintained.

We will continue to share with you guidance from the CDC, EPA, FDA, Mass EEA, Mass EEC, Mass DESE, and OSHA and the Governor's office While the administration continues to work with Federal and Local agencies to insure the safety and wellbeing of the residents of the Commonwealth during this ongoing pandemic and now manage the delivery of the much needed aid. 

Also, we at SERVPRO of Norwood/West Roxbury know that not every community has access to the resources necessary to meet the strict cleaning guidelines to ensure a safe environment for our children. For those communities, we are here to help!

Certified: SERVPRO Cleaned

The Disaster Remediation Teams at SERVPRO of Norwood/West Roxbury are specialists in cleaning services and we adhere to the highest cleaning and sanitation standards. We are prepared to clean and disinfect your schools, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work of "normal daily cleaning". Call SERVPRO of Norwood/West Roxbury today for a free consultation - (781) 769-9125.

All of us here at SERVPRO of Norwood/West Roxbury want you and your loved ones to stay safe and know that we will make it through this together! Rest assured, we will continue to do our best to keep you up-to-date and informed!