Recent Posts

SERVPRO of Norwood West Roxbury Shares How to Deal with Fire and Smoke Damage in a Home or Business 

1/7/2023 (Permalink)

Green box with text and orange SERVPRO logo SERVPRO Norwood West Roxbury trained in a variety of different related clean-up including the latest professional equipment, tools, and procedures.

It is not common for fire loss, soot damage, or smoke damage problems to occur in any building.

When a firefighter enters a fire, their first defense is to use lots of water to extinguish the fire. The steps that firefighters take to control the fire will leave back ashes, fire loss, soot damage, smoke damage or air quality problems. You will need to hire a professional to get the remainder of the damage taken care of.  SERVPRO of Norwood West Roxbury  is trained in a variety of different related clean-up including the latest professional equipment, tools, and procedures. 

With our fire cleanup efforts, the business can get back to business as soon as it is physically possible.

Smoke and fire damage situation is different for everyone, each situation requires a unique solution tailored to the specific conditions. 


SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage.

SERVPRO of Norwood West Roxbury Shares Causes of a Flooded Basement.

1/7/2023 (Permalink)

Orange background with text and SERVPRO logo SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration.

One of our recent projects was a flood in a local home. The SERVPRO of Norwood West Roxbury crews quickly restored their home.

A flooded basement can occur anytime, especially from weather related events such as heavy rainfall or rapid snowmelt to older homes. 

Below are other causes of basement flooding:

  • Foundation cracks
  • Broken basement windows
  • Poor-draining window wells
  • Sewer system problems
  • Sump pump problems
  • Improperly sealed basement walls
  • House located at the bottom of a slope
  • Weeping tile blockage
  • Overflowing rain gutters
  • Improper downspout locations
  • Appliance leaks
  • Overflowing toilet or bathtub
  • Drainage system failure
  • Water heater failure

Proper home maintenance can prevent the problems. Make sure to check rain gutters and remove all debris, and seal cracks in your foundation. 


SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage.

SERVPRO of Norwood West Roxbury Shares The Most Frequently Asked Questions About Fire Damage and Restoration

1/7/2023 (Permalink)

Fire in background with box and SERVPRO logo SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration.

Surviving a fire can be a traumatic. After the flames have been put out and the smoke has cleared, it’s time to begin restoring your property. 

We are sharing some of the top questions when it comes to fire damage. 

  1. What Is the First Thing I Should Do After a Fire?: After the firefighters have put out the flames, it is a wise decision to call a fire damage restoration company immediately to begin the repairs.  
  2. Can I Inspect My Home After a Fire?: No, you will want stay out of your property following a fire. Homes affected by a blaze are considered unstable and unsafe.  
  3. How Do I Secure My Home After a Fire?: The damage restoration company can install board-ups and tarp covers to protect your home. 
  4. If the Fire Damage Is Minor, Can I Clean It Myself?: No, this can put you and your loved ones in danger. Exposure to smoke and soot from fires can cause breathing difficulties. 
  5. What Should I Do With the Water Used To Extinguish the Fire?: The fire damage repair team can extract the standing water using equipment such as sumps or extraction tools.
  6. Can Smoke Damage Be Removed? Smoke and soot damage on floors, walls, ceilings, and other surfaces might be tough to deal with, but they can be removed. 
  7. Do I Need To Move Out During the Restoration Process? Yes, living in a fire-damaged home can be more stressful and unsafe. 
  8. How Long Does Fire Damage Restoration Take?: The timeline for fire damage restoration project varies depending on the scope and severity of the damage. 


SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage.

SERVPRO of Norwood West Roxbury Shares Frozen Pipe Information

12/4/2022 (Permalink)

Green background with orange SERVPRO logo and title. Pipes will eventually unfreeze on their own naturally. However, this takes time and could cause pipes to burst.

Winter months calls for frozen pipes. It is important to know and understand what this means to prevent damage to your building. 

Pipes will eventually unfreeze on their own naturally. However, this takes time and could actually cause more damage because it could eventually lead to the pipe bursting. 

Here is what you should do if you suspect you have frozen pipes.

  1. Check with a neighbor to see if they’re experiencing frozen pipes too. If they have running water, it’s likely your pipes have frozen.
  2. Turn off the water immediately using the main shut off valve.
  3. Open the faucet for water to flow through the pipe once the area is melted. 
  4. Apply heat around the pipe using a hair dryer. Keep all heat sources away from flammable materials.
  5. Once pipes are thawed, you can turn the water back on and check all joints for leaks.
  6. Check all pipes and joints for leaks or cracks.

If there are still issues, do not wait to address them, and contact an experienced water restoration company. 


SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage.

SERVPRO of Norwood West Roxbury Holiday Safety Advice

12/4/2022 (Permalink)

Orange background with text and SERVPRO logo With proper Christmas lights preparation and safe practices, you can avoid those dangerous situations while decorating.

It is everyone’s favorite time of the year! With Christmas, there can be more fires than normal. Christmas lights make the holiday season bright; we decorate trees and homes with lights. 

These decorations can have a risk though and electrocution is possible. With proper preparation and safe practices, you can avoid those dangerous situations while decorating.

Here are the safety tips you need to know.

  • A missing or broken bulb can lead to shocks or even fires. 
  • Replace any broken bulbs before you string up your home or tree. 
  • If you decorate your home's exterior, make sure to use a ladder that isn’t metal. 
  • Make sure to use lights that are labeled indoors for your indoor lights and ones labeled outdoors for your outdoor lights.
  • Check to make sure your lights are labeled as waterproof, especially outdoors. 
  • Always use an extension cord that is rated for outdoor use. 
  • Keep your cords from sitting on the ground. 
  • Make sure your light cord and your extension cord stay out of puddles or snow.
  • Keep your light strands off the ground. 
  • Don't make your lights a year-long attraction. Lights, including smart lights, should not be used for long terms. 
  • Leave cords out of doors and windows. The cord could become pinched. This can ruin the insulation around the wires and lead to a shock.

Should you experience a fire, call 911 immediately and call your local fire restoration company. 


SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damages.

SERVPRO of Norwood West Roxbury Is The Choice For Rebuilding Homes and Businesses

12/4/2022 (Permalink)

Orange background with text and SERVPRO logo Whenever there is a fire, it is important to hire licensed professionals.

A fire in a building is one of the most devastating things anyone faces.  

If you ever find yourself in this situation, take a deep breath and  know it will be okay. 

We provide fire restoration services in SERVPRO of Norwood West Roxbury every day. We know it is a huge project, but it’s easier to manage when you know what to expect. 

Whenever there is a fire, it is important to hire licensed professionals.

Here are steps to rebuilding a fire-damaged house. 

  1. Call your insurance company: It’s important to set the claims process in motion as soon as possible. You can ask for a preferred restoration company they have, or hire us. 
  2. Asses your building damage: Your restoration contractor can recommend a structural engineer to make sure it is safe to begin work. 
  3. Have the property secured: secure all but one entryway, and board up broken windows. 
  4. Address structural repairs: You will want experienced and professional carpenters to take care of heavy repairs. 
  5. Inspect and repair electricity: the fire might not have destroyed your entire home, but the electrical system must be inspected and repaired by a licensed electrician.
  6. Address problems with the fire damage: Your restoration contractor can find any additional problems such as mold growth in damp sheetrock, smoke stains and soot residue, and more. 
  7. Clean up by room: Fire restoration can take several months: The company will replace ruined sheetrock, restore fire-damaged floors and even help you salvage furnishings. It is important to not rush the process 
  8. Document everything: The cost to rebuild after a fire can be very expensive. Make sure to document everything for yourself and your insurance company. 

With the combined talent and experience of carpenters, electricians, and fire restoration services, homes can be successfully rebuilt. 


SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damages.

SERVPRO of Norwood West Roxbury Is The Choice For Rebuilding Homes and Businesses

12/4/2022 (Permalink)

Fire in background with box and SERVPRO logo Whenever there is a fire, it is important to hire licensed professionals.

A fire in a building is one of the most devastating things anyone faces.  

If you ever find yourself in this situation, take a deep breath and  know it will be okay. 

We provide fire restoration services in SERVPRO of Norwood West Roxbury every day. We know it is a huge project, but it’s easier to manage when you know what to expect. 

Whenever there is a fire, it is important to hire licensed professionals.

Here are steps to rebuilding a fire-damaged house. 

  1. Call your insurance company: It’s important to set the claims process in motion as soon as possible. You can ask for a preferred restoration company they have, or hire us. 
  2. Asses your building damage: Your restoration contractor can recommend a structural engineer to make sure it is safe to begin work. 
  3. Have the property secured: secure all but one entryway, and board up broken windows. 
  4. Address structural repairs: You will want experienced and professional carpenters to take care of heavy repairs. 
  5. Inspect and repair electricity: the fire might not have destroyed your entire home, but the electrical system must be inspected and repaired by a licensed electrician.
  6. Address problems with the fire damage: Your restoration contractor can find any additional problems such as mold growth in damp sheetrock, smoke stains and soot residue, and more. 
  7. Clean up by room: Fire restoration can take several months: The company will replace ruined sheetrock, restore fire-damaged floors and even help you salvage furnishings. It is important to not rush the process 
  8. Document everything: The cost to rebuild after a fire can be very expensive. Make sure to document everything for yourself and your insurance company. 

With the combined talent and experience of carpenters, electricians, and fire restoration services, homes can be successfully rebuilt. 


SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damages.

SERVPRO of Norwood West Roxbury Celebrates Thanksgiving

11/5/2022 (Permalink)

Thanksgiving gathering with SERVPRO logo Happy Thanksgiving from all of us at SERVPRO of Norwood West Roxbury.

Thanksgiving Day is an annual national holiday in the United States and is a day to celebrate the harvest and other blessings of the past year. It is a time for gathering with loved ones. However, oftentimes safety can be a concern when cooking. 

Here are the top safety tips:

  • Stay in the kitchen when you are cooking 
  • Stay home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. 
  • Make sure kids stay away from hot food.
  • Keep knives out of the reach of children.
  • Keep matches and lighters out of the reach of children.
  • Never leave children alone in a room with a lit candle.
  • Keep the floor clear so you don’t trip.
  • Make sure your smoke alarms are working. 

Above all else, Happy Thanksgiving from all of us at SERVPRO of Norwood West Roxbury.

SERVPRO of Norwood West Roxbury is your premier choice for restoration and rebuilding. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you up to date on the status of the project and make sure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your storm damage. 

SERVPRO of Norwood West Roxbury Helps Businesses Prepare For Flooding.

11/5/2022 (Permalink)

business setting with SERVPRO logo Flooding happens more often than we'd like. It is critical that businesses are prepared for natural disasters.

Flooding happens more often than we'd like. It is critical that businesses are prepared for natural disasters. It is recommended to have flood insurance and tools that mitigate total loss in emergency situations. 

According to the Federal Emergency Management Agency (FEMA), flooding occurs in over 90 percent of disasters, averaging 17 billion dollars of damage each year.

Here are some helpful tips: 

  • Analyze flood maps: FEMA is the most reliable resource for this. They provide flood maps that are updated regularly. 
  • Conduct risk analysis: Storms can completely destroy a given area. FEMA states that as little as one inch of flood water can cause $25,000 in damage. This can cause the company operations issues for an unforeseen amount of time.
  • Generate a disaster plan: Having a disaster plan is a  great way to maintain calmness. Train your employees with steps in your disaster plan. 
  • Obtain commercial flood insurance: You will want to establish your risk analysis. This will give you an idea of what type of commercial flood insurance to purchase. 
  • Protect business information: When flooding does occur, it can be hard to salvage equipment and paperwork. 
  • Purchase flood boards: If you are in a flood-prone area or at risk of flooding you will want to consider this. 
  • Raise electrical sockets, fuse boxes, and wiring: Moving electrical wiring to a safe height is simple. 
  • Install non-return valves: Businesses should consider the installation of non-return valves for drains. This can be an added layer of protection during flooding.


SERVPRO of Norwood West Roxbury is your premier choice for restoration and rebuilding. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you up to date on the status of the project and make sure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your storm damage.

SERVPRO of Norwood West Roxbury Helps Prepare For Winter Storms

11/5/2022 (Permalink)

winter storm with SERVPRO logo It is important to know what to do before the winter weather arrives.

Winter storms can create a higher risk of car accidents, carbon monoxide poisoning, and more. 

They can also create blizzard conditions, freezing rain, snow, ice, extreme cold, and high winds. They might even last for several days which can cut off heat, and cause power outages.

It is important to know what to do before the winter weather arrives. 

Here are some quick winter storm tips: 

  1. Install caulking and weather stripping around doors and windows. 
  2. Insulate pipes to reduce freezing. 
  3. Install and test smoke alarms and carbon monoxide detectors.
  4. Pay attention to weather reports and warnings.
  5. Sign up for your community’s warning system such as Emergency Alert System (EAS) and NOAA Weather Radio.
  6. Gather supplies or restock your disaster supply kits.
  7. Remember the needs of your pets. 
  8. Have extra batteries for radios, flashlights and cellphones.
  9. Create an emergency supply kit for your vehicle. Include jumper cables, sand, a flashlight (hand-crank or battery-operated), first aid kit, etc. 
  10. If you must go outside, dress in layers. 

Winter storms are not fun, but it is mother nature and we can not prevent it. The best thing to do is be prepared for a storm. 

SERVPRO of Norwood West Roxbury is your premier choice for restoration and rebuilding. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you up to date on the status of the project and make sure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your storm damage.